Being a great leader does not mean being the lone wolf in the office that makes all the decisions and gets the most work done. In fact, being a leader is quite the opposite. By definition, being a leader means that you have someone looking up towards you for direction, guidance, advice, and mentorship. The […]
The Basics of How to Give Great Customer Service
What is the purpose of a business? A lot of people might say the purpose of a business is to make a profit, but this is incorrect. The purpose of a business actually is to create and keep a customer. If a business can create customers and keep them then it can generate revenues and […]
How to Have More Time to Do the Things You Love
One of the biggest excuses that I hear from people when it comes to making time to do the things they love, develop themselves, or spend more time with their family is that they say they just don’t have time to do it all. You’ve probably heard that it’s not a time issue but a […]
Why Leadership Training Often Fails and How to Change It
The importance of leadership in any organization cannot be understated. Poorly lead companies often produce poor results. Similarly, a great leader can turn any organization around helping to make it thrive. With so many businesses and agencies investing in leadership training seminars and leadership development programs, why is that we still have poorly performing organizations? […]
Personal Development is the Key to Unlocking Your True Potential
As humans, we have been given the enormous capacity and capability to do and achieve the unbelievable. However, the sad truth of the matter is that most people don’t ever reach their true potential in many areas of life. Many people are comfortable just “existing” and living for the moment rather than seeking to grow, […]
You Can’t Lead From Behind Your Desk
Being in a leadership position means that you have a lot of things to think about at any given moment. It can be tempting for someone who manages others to simply sit behind their desks all day answering the phone and responding to emails. However, this approach is not going to yield favorable results and […]
If You Want to be a Leader, Stop Looking for Followers
I believe that everyone is born to be a leader in their own area of life. However, this idea is in contrast to many of the leadership philosophies of the past. In fact, many cultures today still teach that to be a leader you need to have followers. The Chinese have a proverb which goes […]
The Number One Secret to Improve Every Aspect of Your Life
Do you want to know the secret to grow and improve in every aspect of your life? It’s actually quite simple. If you truly desire to grow in any area of your life then you need to learn to love being uncomfortable. For it is in discomfort that we grow, adapt, and learn to overcome […]